Travel

Trip.com Group’s corporate travel division Trip.Biz releases white paper for China market, sharing global expansion strategy

Data from the Global Business Travel Association (GBTA) show that China led the world in business travel spending in 2021 after declining business travel spending by 38% in 2020. As the domestic market recovers in 2021 China business travel spending rose 31.7%, more than double the global growth rate.

The newspaper shows 16.3% more companies in China worked with TMC (Travel Management Company) in 2021 compared to 2020, this figure grew by 24.6% in first-tier cities in China such as Beijing, Shanghai as well as Guangzhou.

According to GBTA forecasts, China By 2024, the business travel market is expected to recover and surpass pre-pandemic levels, with total business travel spending exceeding $400 trillion.

Trip.com Group’s 2021 earnings data reflects a strong recovery momentum in China in the business travel market, it showed that hotel bookings on Trip.Biz grew by nearly triple digits in the fourth quarter and full year of 2021 compared to the same period in 2019.

Accordingly, Trip.com Group increased investment in the corporate travel supply chain by 86%, investment in product technology by 86% and service efficiency by 110% compared to 2019.

Trip.Biz currently provides travel management services to 13,000 large enterprises and 620,000 SMEs, including over 300 Fortune 500 companies and over 10,000 Chinese and foreign joint ventures.

Trip.Biz, as a brand of the Trip.com Group, is pursuing a global growth strategy based on the Group’s “Local Focus, Global Vision” approach. The basis of this strategy is the efficiency, product selection, quality of service and services available in the Trip.Biz app.

“The biggest change in the industry brought about by the pandemic is the recognition by customers of the true value of TMC offerings. In particular, the convenience and flexibility of booking, changes and refunds, the possibility of a single booking for all products around the world with global travel. warranty and SOS services, as well as 24/7 multilingual customer support. These are exactly the areas that online TMCs like Trip.Biz specialize in,” commented Stephen ZhangCEO of Trip.Biz.

“We are actively expanding our overseas service network through partnerships so that our customers can seamlessly connect to our local and global business travel products through the Trip.Biz app anytime, anywhere in the world. We provide efficiency and choice by offering competitive prices and the highest global service standards to enable travelers to enjoy world-class business travel.”

Trip.Biz’s international business development plan aims to meet existing customer needs, initially focusing on regional growth in the North and Southeast Asiasupporting business customers expanding in the region and around the world.

To download Trip.Biz Corporate Travel White Paper 2021-2022 in full please contact: [email protected]

About Trip.com group

Trip.com Group is the world’s leading travel service provider, consisting of…

.

About the author

bouzara

Leave a Comment