Life Style

Ennismore, the Lifestyle brand of Accor Hotels, is implementing Quicktext, a leader in artificial intelligence and big data for the hospitality industry.

Quicktext, the global hospitality industry leader in artificial intelligence and big data, announces a new partnership with Ennismore, the lifestyle division of Accor Hotels.

Founded in Paris in 2017 by Daniel Doppler and Benjamin Devisme, Quicktext provides revolutionary AI, structured data and big data solutions for the hospitality industry in over 76 countries. In 2021, Quicktext received over $139 million in booking requests from all of its customers and was named Hospitality AI & Big Data Company of the Year at the Premium Travel Awards in Shenzhen, China.

Ennismore includes 14 global hotel and coworking brands and a diverse collection of restaurants and bars including Mama Shelter, Jo&Joe, Tribe, 21C Museum Hotels, 25hours, Delano, Gleneagles, Hyde, Mondrian, Morgans Originals, SLS, SO. /, Hoxton and work with.

Accor/Ennismore chose Quicktext not only to integrate conversational AI, but also to benefit from AI features such as CRM enrichment, call center power, SEO with AI-based snippets, and a dynamic network based on big data for a customized experience.

Quicktext enables our brands to improve the guest experience and contributes to our goal of an integrated journey before and during your stay. We are convinced that artificial intelligence is one of the keys to automating redundant tasks and providing additional services while maintaining a customer-centric approach. Valentin Babillo, Head of Digital Technology and Distribution.

About Ennismore:

Ennismore brings together a portfolio of iconic brands with a unique and creative vision. Founded in 2011, the Ennismore brand entered into a joint venture agreement with Accor in 2021 to create a new autonomous entity that aims to become a major player in the hospitality industry.

About quick text:

Quicktext was founded in 2017 by Daniel S. Doppler and Benjamin Devisma. More than 75 employees make up its teams in 10 offices around the world.
Europe: London, Paris, Barcelona, ​​Prague
America: New York, Mexico, Punta Cana,
Asia and Oceania: Guangzhou, Bangkok, Melbourne.
To date, more than 1,400 hotels in 76 countries are already using Quicktext and Velma, his artificial intelligence.

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